FAQ’s

Read some of our Frequently Asked Questions
What experience do you have?

We are qualified engineers with extensive experience – being in the shade industry for the best part of a decade. Our frames are meticulously crafted with fully welded joints, showcasing our renowned expertise in precision engineering. This ensures both aesthetic appeal and unparalleled structural strength. We take precise measurements of your home and design, engineer, and pre-assemble everything in our Mount Maunganui HQ before installation, reducing on-site time and ensuring a flawless fit.

We are fabrication engineers at heart – so we offer all aluminium and stainless steel architectural fabrication and engineering.

What locations do you cover?

Our HQ and engineering warehouse is in Mount Maunganui – we cover the wider Bay of Plenty including Tauranga, Rotorua, Whakatane, Coromandel, Waikato, Auckland, and Taupo. We have even covered Hawaii!

What materials do you use for roofing and aluminium?

We use only the finest quality, structural-grade 6061 T6 aluminium to ensure durability and longevity. Our acrylic and polycarbonate roofing sheets offer 99.9% UV resistance, protecting your family from the harsh New Zealand sun and preserving your outdoor furniture and decking. Additionally, we use Dulux powder coating on all our framework for a premium finish that matches your home’s exterior and surroundings.

Can your structures withstand high wind zones?

Yes, our pergolas are chartered-engineer-certified to withstand high wind zones, ensuring the safety and longevity of your outdoor structure. This certification is renewed yearly to ensure compliance with the latest building codes and wind calculations.

Can you custom-make to measure?

Absolutely! Our outdoor pergolas are fully customizable to suit your unique home and preferences. Whether you require a design that slopes towards or away from your house, or a gabled extension to add grandness – we design to suit your needs. We EVEN provide a rendered 3D CAD model as a free service – ensuring the design is exactly what you envisioned.

Do you use New Zealand-made materials?

Yes, we prioritize using high-quality, locally sourced materials to ensure durability and compliance with local building standards. Even our inbuilt lights are New Zealand-made.

Do you design and engineer in-house?

Yes, all our structures are designed and engineered in-house to ensure precision, quality, and compliance with building codes. We work closely with architects and chartered engineers to manage any council consent process efficiently.

Can we add lighting

Yes, we can integrate lighting solutions into your pergola design to enhance functionality and ambiance – at the time of design and manufacture. These Archishade inbuilt LED lights are beautiful.

Can we motorize the blinds?

Yes, we offer motorized blinds for added convenience and comfort, allowing you to control shade and privacy with ease – alternatively, a manual option is also available.

What is the cost per sqm?

The cost varies depending on design, materials, and additional features. Contact us for a detailed quote tailored to your requirements.

Do you offer a warranty?

Yes, our products come with a comprehensive warranty to give you peace of mind regarding durability and performance. Check the warranty page.

Do you provide aftercare instructions?

Yes, we provide clear aftercare instructions to help you maintain your structure, ensuring its longevity and optimal appearance over time. Check the cleaning guide here:

Can I keep natural light while still having UV protection?

Yes, our roofing materials allow natural light to filter through while providing 99.9% UV protection, ensuring both brightness and safety. We have a range of tints to choose from depending on your personal goals for this space:

  • Clear – Lets through all the light and heat.
  • Grey – Reduces heat and light while remaining transparent.
  • Diffused – Reduces heat, light, and glare – no longer transparent.
What is the best way to create shade?

Our customized pergolas in the grey or diffused roofing tint, overhead blinds, and side wall blinds offer the perfect shading solutions tailored to your outdoor space and lifestyle needs.

What is the process and lead time?
  1. Consultation & Design – Our team meets with you on-site to measure and create a design to bring your outdoor space to life. You receive a quote along with a 3D CAD model, which can be reviewed as many times as needed.
  2. Upon acceptance – A 50% deposit is required to secure your spot. Our turnaround time is approximately 6 weeks.
  3. Formal measure & selections – After the deposit is received, we return to conduct a formal measure, and you choose your roofing, colors, and other design elements.
  4. Manufacture – Our team of engineers custom-manufactures your new outdoor space.
  5. Powdercoating – Once manufactured, your product is sent to our Dulux-approved applicator for chromating and powder coating in your chosen color.
  6. Installation – We book your installation date. Installation is completed efficiently with minimal disruption, typically taking 1-2 days.
  7. Completion – Your new space is now ready! We send the final 50% balance invoice, and we’d love for you to leave a 5-star review!
Are these structures compliant with the building code?

Yes, our structures are designed to meet New Zealand’s building code requirements, ensuring compliance and adding value to your property. Avoid potential issues when selling your home by choosing a compliant, professionally engineered structure.

For structures between 20-30 sqm, the design must be carried out and reviewed by a chartered professional engineer, and construction must follow this process. A Producer Statement (PS1) is required to be issued to the customer to ensure compliance and provide peace of mind in case of future resale. For more details, refer to Section 6.2 of the New Zealand Building Code.

Our Unique Selling Point – We offer PS1 free of charge (20-30sqm) to give you complete peace of mind, you wont fail a building report when you come to sell.

For more information or to request a quote, contact Archishade today—or even better, visit our showroom and experience the Archishade difference in person!

📍 Showroom Location: 47 Aerodrome Road, Mount Maunganui
Opening Hours: Monday-Friday, 9 AM – 4 PM